Privacy Policy

Effective Date: July 19, 2026

Last Updated: July 19, 2026

DM Fast Solutions ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, process, and protect your information when you use our websites, software applications, cloud platforms, APIs, mobile applications, automation systems, artificial intelligence services, digital marketing services, or any other products and services provided by DM Fast Solutions.

This Privacy Policy also describes your privacy rights and explains how you may exercise those rights.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of this Privacy Policy

This Privacy Policy applies to all products, software, websites, APIs, applications, cloud services, marketing services, consulting services, automation platforms, artificial intelligence solutions, and other business services operated by DM Fast Solutions.

This Policy also applies to information collected through:

  • Our websites
  • Customer portals
  • Software as a Service (SaaS) platforms
  • Mobile applications
  • Artificial Intelligence services
  • Facebook integrations
  • Instagram integrations
  • Messenger integrations
  • WhatsApp Business Platform
  • Google services
  • Email communications
  • Online forms
  • Customer support
  • Business consultations
  • Marketing campaigns
  • API integrations

2. Information We Collect

Depending on the services you use, we may collect the following categories of information.

Personal Information

  • Full name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Business address
  • Country
  • State or Province
  • City
  • Postal code
  • Profile photo (when authorized)

Business Information

  • Business name
  • Industry
  • Website URL
  • Business goals
  • Marketing preferences
  • Advertising accounts
  • CRM information
  • Customer databases
  • Lead information
  • Project information

Technical Information

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Language preferences
  • Device identifiers
  • Time zone
  • Log files
  • Network information
  • Diagnostic information

Usage Information

  • Pages visited
  • Time spent on pages
  • Features used
  • Clicks
  • Navigation paths
  • Referral sources
  • Advertising interactions
  • Conversion events
  • Application activity

3. Information You Voluntarily Provide

You may voluntarily provide information when you:

  • Request a consultation.
  • Complete a contact form.
  • Create an account.
  • Purchase our services.
  • Schedule an appointment.
  • Subscribe to newsletters.
  • Request customer support.
  • Communicate through WhatsApp, Messenger, Instagram, Facebook, email, or other communication channels.
  • Participate in surveys or promotional campaigns.

You are responsible for ensuring that the information you provide is accurate and up to date.

4. Information Collected Automatically

When you visit our websites or use our applications, certain information may be collected automatically through cookies, analytics technologies, server logs, tracking pixels, SDKs, APIs, and similar technologies.

This information helps us improve website performance, analyze user behavior, detect security incidents, optimize marketing campaigns, and enhance the overall user experience.

5. Cookies and Similar Technologies

DM Fast Solutions uses cookies, web beacons, pixels, local storage, software development kits (SDKs), and similar technologies to improve the functionality, security, performance, and user experience of our websites and applications.

These technologies help us:

  • Recognize returning visitors.
  • Remember user preferences.
  • Maintain secure sessions.
  • Analyze website traffic.
  • Measure advertising performance.
  • Improve website functionality.
  • Detect security threats.
  • Provide personalized experiences.

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some services.

6. Analytics and Performance Monitoring

We use analytics tools to better understand how visitors interact with our websites, applications, and services.

These tools may collect information such as:

  • Pages visited
  • Time spent on each page
  • Clicks and interactions
  • Navigation paths
  • Device information
  • Browser information
  • General geographic location
  • Referral sources
  • Session duration
  • Website performance metrics

This information is used exclusively to improve our services, identify technical issues, optimize user experience, and evaluate marketing effectiveness.

7. Google Services

DM Fast Solutions may use various Google products and services as part of our business operations and software solutions.

Depending on the service provided, we may integrate with:

  • Google Analytics
  • Google Tag Manager
  • Google Ads
  • Google Business Profile
  • Google Maps Platform
  • Google Workspace
  • Google OAuth Authentication
  • YouTube APIs

Google may collect information according to its own Privacy Policy and Terms of Service.

If you authorize access to your Google account, we will only request the permissions necessary to provide the services you have requested.

You may revoke Google account permissions at any time through your Google Account security settings.

8. Meta Platforms

DM Fast Solutions develops applications and software solutions that integrate with technologies provided by Meta Platforms, Inc., including Facebook, Instagram, Messenger, and WhatsApp Business Platform.

When you voluntarily connect your Meta account to one of our services, we may receive certain information that you explicitly authorize Meta to share.

This information is used solely to provide the requested functionality, improve your experience, maintain secure integrations, and operate our software.

We do not sell, rent, or disclose Meta Platform Data for advertising purposes unrelated to the services requested by you.

9. Information Received from Meta

Depending on the permissions you grant and the Meta products you connect, we may receive information including, but not limited to:

  • Facebook User ID
  • Facebook Page ID
  • Page name
  • Page profile information
  • Instagram Business Account ID
  • Instagram profile information
  • Messenger conversation events
  • WhatsApp Business Account ID
  • Phone Number ID
  • Authorized access tokens
  • Webhook events
  • Messaging metadata
  • Business account identifiers
  • Profile picture (when authorized)
  • Name and public profile information

The specific information received depends entirely on the permissions approved by the user and granted by Meta.

We access only the minimum information necessary to provide the requested services.

10. How We Use Meta Platform Data

Information received through Meta APIs may be used to:

  • Connect Facebook Pages.
  • Connect Instagram Business accounts.
  • Connect WhatsApp Business accounts.
  • Provide customer messaging services.
  • Synchronize conversations.
  • Automate business workflows.
  • Provide customer support.
  • Enable CRM integrations.
  • Generate analytics and reports.
  • Improve service reliability.
  • Maintain secure authentication.
  • Troubleshoot technical issues.

We process Meta Platform Data only as permitted by Meta's Platform Terms, Developer Policies, and applicable laws.

11. Facebook Login

If you choose to sign in using Facebook Login, we may receive basic profile information authorized by you, such as your name, email address, and profile identifier.

This information is used exclusively for authentication, account management, and providing the services requested by you.

You may remove access at any time through your Facebook account settings.

12. WhatsApp Business Platform

DM Fast Solutions may provide software solutions that integrate with the WhatsApp Business Platform to enable businesses to communicate with their customers more efficiently.

When authorized by the account owner, our services may process WhatsApp Business information solely for the purpose of providing the requested functionality.

Depending on the services enabled, we may process:

  • WhatsApp Business Account identifiers.
  • Phone Number IDs.
  • Business profile information.
  • Message metadata.
  • Webhook events.
  • Conversation timestamps.
  • Delivery and read status.
  • Customer support conversations.

We do not access private conversations beyond what is necessary to deliver the services requested by the customer, and we do not use WhatsApp Business data for unrelated advertising or marketing purposes.

13. Messenger and Instagram Messaging

Our applications may integrate with Messenger and Instagram Messaging APIs to help businesses manage customer communications from a centralized platform.

When enabled by the account owner, we may process messaging-related information solely to:

  • Display conversations.
  • Route messages to team members.
  • Provide automated responses.
  • Maintain conversation history.
  • Generate customer support analytics.
  • Operate workflow automations.

All processing is performed only within the permissions granted by the account owner and in accordance with Meta's Platform Terms and applicable privacy laws.

14. Artificial Intelligence Services

Some DM Fast Solutions products include artificial intelligence features designed to improve productivity, customer support, workflow automation, analytics, and business operations.

AI services may assist with:

  • Generating content.
  • Summarizing conversations.
  • Classifying customer requests.
  • Answering frequently asked questions.
  • Automating repetitive tasks.
  • Analyzing business information.

AI-generated content is intended to assist users and should not be considered legal, financial, medical, or professional advice.

Users remain responsible for reviewing AI-generated outputs before making business or operational decisions.

15. How We Use Your Information

We use personal information and business information only for legitimate business purposes, including:

  • Providing requested services.
  • Creating and managing user accounts.
  • Processing transactions.
  • Delivering customer support.
  • Operating software platforms.
  • Managing subscriptions.
  • Sending service-related communications.
  • Improving our products and services.
  • Developing new features.
  • Detecting fraud and abuse.
  • Protecting our infrastructure.
  • Complying with legal obligations.
  • Performing analytics.
  • Maintaining system security.

We do not sell personal information to third parties.

16. Legal Bases for Processing

Where applicable, DM Fast Solutions processes personal information under one or more of the following legal bases:

  • Your consent.
  • Performance of a contract.
  • Compliance with legal obligations.
  • Protection of legitimate business interests.
  • Protection against fraud and security threats.

17. Sharing of Information

We may share information only when necessary to provide our services or comply with applicable law.

Recipients may include:

  • Cloud hosting providers.
  • Payment processors.
  • Email service providers.
  • Analytics providers.
  • Customer support providers.
  • Artificial intelligence service providers.
  • Technology infrastructure providers.
  • Government authorities when legally required.

All third-party providers are expected to maintain appropriate confidentiality and security measures.

We do not sell or rent personal information to advertisers or unrelated third parties.

18. International Data Transfers

Because our technology infrastructure and service providers may operate in multiple countries, your information may be transferred to and processed in jurisdictions outside your country of residence.

Whenever such transfers occur, DM Fast Solutions takes reasonable measures to ensure that appropriate safeguards are implemented to protect personal information in accordance with applicable privacy laws.

19. Data Security

DM Fast Solutions implements commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

  • HTTPS/TLS encrypted communications.
  • Access control mechanisms.
  • Password protection.
  • Role-based permissions.
  • Server monitoring.
  • Firewall protection.
  • Routine software updates.
  • Encrypted credentials where applicable.
  • Infrastructure monitoring.
  • Backup procedures.

Although we employ industry-standard security practices, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

20. Data Retention

DM Fast Solutions retains personal and business information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce our agreements, and provide our services.

The length of time we retain information depends on factors such as:

  • The type of service provided.
  • Applicable legal or regulatory requirements.
  • Contractual obligations.
  • Business and accounting requirements.
  • Customer support needs.
  • Security and fraud prevention.

When information is no longer required, we will securely delete, anonymize, or otherwise dispose of it using commercially reasonable methods.

21. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information.

These rights may include:

  • The right to access your personal information.
  • The right to request correction of inaccurate information.
  • The right to request deletion of your personal information.
  • The right to restrict certain processing activities.
  • The right to object to certain processing.
  • The right to data portability where applicable.
  • The right to withdraw consent at any time.
  • The right to lodge a complaint with the appropriate supervisory authority.

DM Fast Solutions will respond to verified requests within the timeframes required by applicable law.

22. Data Deletion Requests

You may request deletion of your personal information at any time.

Detailed instructions are available on our Data Deletion page.

Data Deletion Instructions:
https://dmfastsolutions.com/data-deletion/

Please note that certain information may be retained where required by law, necessary for fraud prevention, dispute resolution, contractual obligations, or legitimate business purposes.

23. Children's Privacy

Our services are intended for business users and individuals who are at least eighteen (18) years of age.

We do not knowingly collect personal information from children under the age of 13 (or any higher minimum age required by applicable law).

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information promptly.

24. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Subject to applicable law, California residents may request:

  • Disclosure of personal information collected.
  • Deletion of certain personal information.
  • Correction of inaccurate information.
  • Information regarding categories of personal information collected.
  • Information regarding categories of third parties with whom information has been shared.

DM Fast Solutions does not sell personal information as defined by the CCPA.

25. International Privacy Regulations

DM Fast Solutions strives to operate in accordance with applicable privacy and data protection laws, including, where applicable:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • California Privacy Rights Act (CPRA)
  • CAN-SPAM Act
  • Telephone Consumer Protection Act (TCPA)
  • Meta Platform Terms and Developer Policies
  • Google API Services User Data Policy
  • Other applicable privacy and consumer protection laws.

Compliance obligations may vary depending on the services provided, customer location, and applicable legal requirements.

26. Changes to this Privacy Policy

DM Fast Solutions may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, technology, security practices, or business operations.

When significant changes are made, the "Last Updated" date at the top of this page will be revised.

Your continued use of our services after any changes become effective constitutes acceptance of the updated Privacy Policy.

27. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us.

DM Fast Solutions

Website:
https://dmfastsolutions.com

Email:
privacy@dmfastsolutions.com

Support:
https://dmfastsolutions.com/contact

By using any website, software, application, API, automation platform, artificial intelligence service, or professional service provided by DM Fast Solutions, you acknowledge that you have read and understood this Privacy Policy.